General Rental Questions
Yes – an additional driver costs just £17.50 per day.
Yes – if we are closed when you return your vehicle we have an out of hours key drop off box. Please ensure to make sure the vehicle is full on fuel and you have removed any personal items before you lock the vehicle and return the keys.
Please remember that vehicles remain on hire until checked in by a member of Dash Drive staff.
Yes, all of our rentals start with a full tank of fuel and vehicles need to be returned full of fuel, if a vehicle is returned with fuel missing, we will refill the fuel and charge you for the fuel and a small admin fee.
Free parking is available on site but all vehicles are left at the owner’s risk.
Our Rental Service
Included in the rental price is VAT, Insurance, and breakdown cover in the UK.
Yes. We require a deposit of £250.00 to be pre-authorised on the main driver’s credit or debit card before the vehicle can be rented. This deposit will be taken at the time of rental, not when the booking is made. Higher deposits are required for non UK Residents.
If you need to cancel a booking then you must do so in writing or by sending an email to rentals@dashdrive.co.uk
For more information please see our terms and conditions.
Excess Reduction is not insurance. It is an optional service which, if accepted, limits your financial responsibility for damage to the Dash Drive vehicle. You can read more about the options available in our Terms and Conditions or on our booking page.
The standard excess on most Dash Drive vehicles is either £1500 or £2000. This can be reduced on some vehicles to £350 by taking out the Excess Reduction for a small fee per rental day. Some vehicles may have a higher excess and Excess Reduction is not available on some vehicles. Please call our team for further information.
Drivers must be aged over 21 (25 for some vehicles) and hold a valid driving licence, with correct category entitlement, and have at least 1 years driving experience (2 years for Drivers under 25). If you want to check these, please email us – rentals@dashdrive.co.uk
UK License Holders
Aged 21-25 – Must have the correct entitlement and have had a full UK license for 2 years.
Aged 25+ – Must have the correct entitlement and have had a full UK license for 1 years.
We cannot hire vehicles to drivers aged under 21.
Drivers for 9 & 17 Seat Vehicles must be aged 25+ and have the correct entitlement and have had a full UK license for 1 years.
Non-UK License Holders
All Non-UK license holders must be aged 25+ and are subject in an increased deposit and excess – Please consult our Terms and Conditions for full details.
Drivers aged 21-22: must be free from endorsement.
Drivers aged 23-24: are acceptable only if they do not disclose more than one MINOR conviction within the last 5 years.
Drivers aged 25-69: are acceptable only if they have MINOR convictions within the last 5 years which total 6 points or less.
Drivers with the following convictions on their licences are unable to rent from Dash Drive: UT50, CD40, CD50, CD60, CD70, CD71, DD40, DD60, DD80, DR10, DR20, DR30, DR31, DR40, DR50, DR60, DR61, DR70, DR80, DR90 or IN10.
Vehicle Rental Mileage and Authorised Driving Areas
Commercial vehicles and vehicles with more than 8 seats include a mileage limit of 100 miles per day. Cars with 7 seats or less include unlimited mileage (with a fair use policy of 2500 miles per 28 days for long term rentals).
Excess mileage is charged at 15p per mile.
Yes. This is possible but written permission must be provided in advance by Dash Drive. Additional documentation and equipment will be required to meet EU regulations. A surcharge and administration charge will apply. Please contact us for further information.